FREQUENTLY ASKED QUESTIONS
We offer a wide variety of custom ribbons and hand-crafted rosettes suitable for all types of events, including school sports days, dog shows, cat competitions, equestrian events, fairs, and more. Our ribbons are available in various designs, colors, and sizes to meet the unique needs of each event.
Placing an order is easy! You can visit our website to view our catalog and download the necessary order forms. If you need help with your custom design, feel free to contact us directly via email at ribbons@centaurawards.com or give us a call at 800-665-2771.
Yes! We proudly offer worldwide shipping for all our custom ribbons and rosettes. No matter where your event is, we can ensure that your awards arrive on time and in perfect condition.
Absolutely! We specialize in creating custom designs tailored to your event's theme. You can choose from various ribbon colors, sizes, and designs, and even add logos, text, and special details to make your awards truly unique.
Our lead time for custom ribbons typically ranges from 8-12 weeks international, 6-8 weeks for Canadian orders, and 4-6 weeks for local, depending on the complexity of your order. However, if you need them sooner, we offer expedited services—just let us know, and we will do our best to accommodate your timeline.
Yes! We’ve been trusted to supply ribbons for large-scale events, including the Pan Am Games equestrian events. Whether you're organizing a small local show or a large national competition, we have the capacity to handle orders of any size.
At Centaur Awards, we pride ourselves on the craftsmanship and quality of our ribbons. All our ribbons and rosettes are hand-made using high-quality satin ribbon and a hot-stamping process to ensure vibrant, durable colors. Our team’s attention to detail and commitment to excellent customer service set us apart from other suppliers.
You can reach us by email at ribbons@centaurawards.com or call our toll-free number at 800-665-2771. Our office hours are Monday to Thursday from 8:30 AM to 4:30 PM PST, and our friendly team is always happy to assist you with any questions or concerns.